The Dispatch Analyst role gets to do all the FUN stuff

 

• Receive and record significant information

• Address problems and requests by transmitting information or providing solutions

• Receive and dispatch orders to restaurants or couriers

• Prioritize calls according to urgency and importance

• Use a phone or computer to send couriers to appropriate locations

• Monitor the route and status of couriers to coordinate and prioritize their ETA

• Provide couriers with information about orders, traffic, obstacles, and requirements

• Enter data in the computer system and maintain logs and records of calls, activities and other information

 

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